Refunds

Effective Date: November 2024

At Fit With Strive, we strive to provide exceptional services and ensure our customers are satisfied. This Refund Policy outlines the circumstances under which refunds may be issued and the process for requesting a refund.

1. General Policy

We are committed to delivering high-quality fitness and wellness services. If you are not satisfied with your purchase, we encourage you to contact us so we can address your concerns. Please note that all refund requests are subject to this policy.

2. Eligibility for Refunds

Refunds may be issued under the following circumstances:

  • Service Cancellation: If you wish to cancel a service (e.g., training program, workshop) before it commences, you may be eligible for a full refund if the cancellation is made at least 1 day prior to the scheduled start date.
  • Dissatisfaction with Service: If you are not satisfied with the services provided, you may request a refund within 7 days of the service delivery. You must provide a valid reason and any relevant documentation to support your request.
  • Technical Issues: If you encounter technical issues that prevent you from accessing our online services, you may request a refund. Please provide details of the issue along with your request.

3. Non-Refundable Items

Certain services and items are non-refundable, including but not limited to:

  • Membership fees
  • Services that have been fully delivered and utilized
  • Promotional offers or discounts
  • Gift cards or vouchers

4. Refund Process

To request a refund, please follow these steps:

  1. Contact Us: Email us at anchit@fitwithstrive.com with your refund request, including:
    • Your name and contact information
    • Order number or receipt (if any)
    • Description of the service and reason for the refund request
  2. Review Period: Once we receive your request, we will review it and respond within 24-48. If further information is needed, we will contact you.
  3. Refund Issuance: If your refund request is approved, we will process the refund using the original payment method. Please allow 5-7 working days for the refund to reflect in your account.

5. Changes to the Refund Policy

Fit With Strive reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We recommend reviewing this policy periodically to stay informed about our refund practices.

6. Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Fit With Strive
Email: anchit@fitwithstrive.com
Location: Mumbai, India

Thank you for choosing Fit With Strive! We appreciate your trust in us and are committed to ensuring your satisfaction.