Effective Date: November 2024
At Fit With Strive, we offer personalized online coaching and wellness services delivered through digital platforms. As no physical products are sold or shipped, this policy outlines the process for service delivery (“Shipping”) and how clients may request service adjustments (“Exchange”).
All services provided by Fit With Strive — including workout plans, training programs, and coaching sessions — are delivered digitally via email, client portals, or communication tools such as WhatsApp and Zoom.
Delivery Timeline:
Upon successful payment, you will receive access details and onboarding information within 24 to 48 hours.
Delivery Method:
Services are accessed through digital channels only. There is no shipment of physical goods.
Technical Delays:
If you do not receive access within the expected timeframe due to technical issues or scheduling constraints, please reach out to our support team so we can resolve the issue promptly.
Although traditional product exchanges do not apply to digital services, we understand the need for flexibility. You may request modifications under the following conditions:
Rescheduling or Modifying Services:
You may request a change in schedule or a modification to your selected coaching program. Such requests are subject to:
Coach availability
The terms agreed upon at purchase
A minimum of 24 hours’ notice prior to the scheduled service
No Direct Substitutions:
Services once initiated cannot be substituted for other offerings. However, in special cases, we may consider reallocation or rescheduling.
Discretionary Adjustments:
All service adjustment requests are handled on a case-by-case basis at the sole discretion of Fit With Strive.
The following services are not eligible for exchange or modification:
Services that have been fully delivered or utilized
Time-bound promotional packages or limited-time offers
Custom coaching plans once delivered
If you need help accessing your services or wish to request a schedule change, please contact us:
📧 Email: anchit@fitwithstrive.com
🌐 Contact Form: Contact Us
📍 Location: Mumbai, India
We aim to respond to all queries within 24 business hours.
Fit With Strive reserves the right to revise this Shipping and Exchange Policy as necessary. Any changes will be posted here with an updated effective date. Please review this page regularly to stay informed.
Thank you for choosing Fit With Strive. We’re committed to delivering our services reliably and supporting your fitness journey every step of the way.